Last updated: March 2025
This Privacy Policy describes how SyncGaze Private Limited and its affiliates ("we", "our", "us") collect, use, share, protect, or otherwise process your personal data through our website https://syncgaze.in/ and all related platforms and services. SyncGaze offers two core service lines: Enterprise Web, Mobile & Software Development (custom Django platforms, React/Flutter apps, and scalable software solutions — 10+ production systems delivered, 60K+ lines of code written) and the SyncGaze Workspace suite (Mail, Forms, Calendar, and Contacts).
1. Collection of Data
We collect personal data such as name, email, phone number, and payment details when you interact with our platform. Sensitive data may be collected with your consent.
- • Personal Information: Name, email address, phone number, address
- • Account Data: Username, password, preferences
- • Payment Information: Transaction details, payment method (processed securely via Razorpay and PhonePe through pay.syncgaze.in)
- • Technical Data: IP address, browser type, device information
- • Usage Data: How you interact with our website and services
- • Service Data: Email content, form submissions, calendar entries, contact records, and other data generated through use of SyncGaze Workspace and development services
2. Usage of Data
Your data is used to process transactions, improve user experience, prevent fraud, and communicate important updates. You may opt out of marketing communications.
- • Process service subscriptions and transactions
- • Send confirmation emails and service updates
- • Improve our services and user experience
- • Prevent fraud and ensure security
- • Send newsletters and promotional offers (with consent)
- • Comply with legal obligations
3. Sharing of Data
We may share data with third-party service providers, government authorities (if legally required), and business partners for seamless service provision.
- • Service Providers: Payment processors (Razorpay, PhonePe via pay.syncgaze.in), email services, hosting providers
- • Legal Requirements: Government authorities when legally required
- • Business Partners: Collaborators and integrations (with consent)
- • Analytics: Anonymized data for improving services
Note: We never sell your personal data to third parties for marketing purposes.
4. Security Measures
We implement industry-standard security measures to protect personal data, but users must ensure their login credentials remain confidential.
- • SSL/TLS encryption for data transmission
- • Secure payment processing through Razorpay and PhonePe (PCI-compliant) via pay.syncgaze.in
- • Regular security audits and updates
- • Access controls and authentication measures
- • Data backup and recovery procedures
5. Data Retention & Deletion
Users may request data deletion, subject to pending transactions or legal requirements. We retain data only as long as necessary for the purposes outlined in this policy.
- • Account data: Retained while account is active plus 2 years
- • Transaction records: 7 years for legal compliance
- • Marketing communications: Until you unsubscribe
- • Website analytics: 26 months
Data Subject Rights: You can request access, correction, or deletion of your personal data by contacting us.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyse website usage.
- • Essential Cookies: Required for basic website functionality
- • Analytics Cookies: Help us understand how visitors use our site
- • Marketing Cookies: Used to deliver relevant advertisements
- • Preference Cookies: Remember your settings and preferences
7. Contact Us
For any concerns regarding your privacy or data protection, please contact us:
Email: info@syncgaze.in
Website: https://syncgaze.in
Questions About Our Privacy Policy?
If you have any questions about how we handle your data, we're here to help.